Sunday, 19 April 2009

Who will Sing the Songs for the Oppressed (Part 2)

Do you know who's Muhammad Yunus? Yunus is the founder of the Grameen Bank which sole-purpose was to extend micro-credit to the poorest of the poor in Bangladesh. He related his story to Covey some years back in an interview.

It all started twenty-five years ago. I was teaching economics at a university in Bangladesh. The country was in the middle of a famine. I felt terrible. Here I was, teaching the elegant theories of economics in the classroom with all the enthusiasm of a brand-new Ph.D. from the
United States. But I would walk out of the classroom and see skeletons all around me, people waiting to die.

I felt that whatever I had learned, whatever I was teaching, was all makebelieve stories, with no meaning for people's lives. So I started trying to find out how people lived in the village next door to the university campus. I wanted to find out whether there was anything I could do as a human being to delay or stop the death, even for one single person. I abandoned the bird's-eye view that lets you see everything from above, from the sky. I assumed a worm's-eye view, trying to find whatever comes right in front of you -- smell it, touch it, see if you can do something about it.

One particular incident took me in a new direction. I met a woman who was making bamboo stools. After a long discussion, I found out that she made only two U.S. pennies each day. I couldn't believe anybody could work so hard and make such beautiful bamboo stools yet make such a tiny amount of profit. She explained to me that because she didn't have the money to buy the bamboo to make the stools, she had to borrow from the trader -- and the trader imposed the condition that she had to sell the product to him alone, at a price that he decided.

And that explains the two pennies -- she was virtually in bonded labor to this person. And how much did the bamboo cost? She said, "Oh, about twenty cents. For a very good one twenty-five cents." I thought, "People suffer for twenty cents and there is nothing anyone can do about it?" I debated whether I should give her twenty cents, but then I came up with another idea -- let me make a list of people who needed that kind of money. I took a student of mine and we went around the village for several days and came up with a list of forty-two such people. When I added up the total amount they needed, I got the biggest shock of my life: It added up to twenty-seven dollars! I felt ashamed of myself for being part of a society which could not provide even twenty-seven dollars to forty-two hardworking, skilled human beings.

To escape that shame, I took the money out of my pocket and gave it to my student. I said, "You take this money and give it to those forty-two people that we met and tell them this is a loan, but they can pay me back whenever they are able to. In the meantime, they can sell their products wherever they can get a good price."

After receiving the money, they were very excited. And seeing that excitement made me think, "What do I do now?" I thought of the bank branch which was located on the campus of the university, and I went to the manager and suggested that he lend money to the poor people that I had met in the village. He fell from the sky! He said, "You are crazy. It's impossible. How could we lend money to poor people? They are not creditworthy." I pleaded with him and said, "At least give it a try, find out -- it's only a small amount of money." He said, "No. Our rules don't permit it. They cannot offer collateral, and such a tiny amount is not worth lending." He suggested that I see the high officials in the banking hierarchy in Bangladesh.

I took his advice and went to the people who matter in the banking section. Everybody told me the same thing. Finally, after several days of running around, I offered myself as a guarantor. "I'll guarantee the loan, I'll sign whatever they want me to sign, and they can give me the money and I'll give it to the people that I want to."

So that was the beginning. They warned me repeatedly that the poor people who receive the money will never pay it back. I said, "I'll take a chance." And the surprising thing was, they repaid me every penny. I got very excited and came to the manager and said, "Look, they pay back, there's no problem." But he said, "Oh, no, they're just fooling you. Soon they will take more money and never pay you back." So I gave them more money, and they paid me back. I told this to him, but he said, "Well, maybe you can do it in one village, but if you do it in two villages it won't work." And I hurriedly did it in two villages -- and it worked.

So it became a kind of struggle between me and the bank manager and his colleagues in the highest positions. They kept saying that a larger number, five villages probably, will show it. So I did it in five villages, and it only showed that everybody paid back. Still they didn't give up. They said, "Ten villages. Fifty villages. One hundred villages." And so it became a kind of contest between them and me. I came up with results they could not deny because it was their money I was giving, but they would not accept it because they are trained to believe that poor people are not reliable. Luckily, I was not trained that way so I could believe whatever I was seeing, as it revealed itself. But the bankers' minds, their eyes were blinded by the knowledge they had.

Finally, I had the thought, Why am I trying to convince them? I am totally convinced that poor people can take money and pay it back. Why don't we set up a separate bank? That excited me, and I wrote down the proposal and went to the government to get the permission to set up a bank. It took me two years to convince the government.

On October 2nd 1983, we became a bank -- a formal, independent bank. And what excitement for all of us, now that we had our own bank and we could expand as we wished. And expand we did.

Grameen Bank now works in more than 46,000 villages in Bangladesh, through 1,267 branches and over 12,000 staff members. They have lent more than $4.5 billion, in loans of twelve to fifteen dollars, averaging under $200. Each year they lend about half a billion dollars. They even lend to beggars to help them come out of begging and start selling. A housing loan is three hundred dollars. These are small numbers to those of us in business. But think in terms of the individual impact: To lend $500 million annually required 3.7 million people, 96 percent of whom are women, to make a decision that they could and would take steps to change their lives and the lives of their families; 3.7 million people had to decide that they were capable of creating change; 3.7 million people survived the sleepless night to show up trembling but committed at the Grameen office the next morning. At the heart of this empowerment lies individual women who chose individually and in synergistic norm-producing groups to become self-reliant, independent entrepreneurs producing goods out of their own homes or neighborhoods or backyards to become economically viable and successful.
(Excerpt from Covey's 'The 8th Habit')


Former US President Jimmy Carter had this to say about the Noble Prize Winner, "By giving poor people the power to help themselves, Dr Yunus has offered them something far more valuable than a plate of food-security in its most fundamental form."

Have you read Dr Yunus' latest book "Creating a World Without Poverty: Social Business and the Future of Capitalism"? It caught my attention at a bookstore recently. Glancing through, a particular phrase captured me: "Putting poverty in museums throughout the world". Now that's what I call a vision!

I thought I heard these two big words from last Sunday's pulpit: Social Transformation.....

Tuesday, 14 April 2009

Who will Sing the Songs of Freedom? (Part 1)

Recently I was in Bangkok for an Asia Pacific modeling software conference/seminar. I had a great, great time.

For one week I lived luxuriously in the middle of the heart of Bangkok, our classy hotel upgraded us to a beautiful deluxe room due to their own technical fault. The seminar/conference was in Bangkok Convention Center, Centra Grand Hotel (an amazing 5 star venue!), right across the 6-lane street from our hotel. It was perfect. I don't have to get stuck in the notorious Bangkok traffic to get to my workplace daily.

Every meal from our hotel to the seminar/conference was top-classed. Even during the coffee breaks, we were spoilt for choice. My wife who was with me throughout the trip was blessed with free super dinners because some didn't turn up for the event. One of the meals we had was on top of a skyscraper balcony overlooking the Bangkok lights at night. Another was a buffet BBQ dinner by a poolside on the rooftop of a tall hotel.

Surrounding our hotel and seminar venue were many gigantic, mega-shopping malls. During daytime, I'd go work and my wife would wander around these malls using their well-built sky-bridges.

It was great meeting so many smart, friendly people from around the region and from the States during the conference. Exchanging ideas not just on the modeling software, but cultures and ideas from their countries. Very interesting. Reminded me of my travelling days as an international student.

After work, I'd walk back to my hotel through a huge mall, go back to my wife in the hotel room, who'd prepare a nice bubble bath for me to soak with nice, relaxing soft music in the background.

I've to also comment on the remarkable Thai hospitality services we received throughout our stay which were top-notched, as usual. I'm ashamed of our own Malaysian hospitality in comparison (wait till I write about the cab incident in LCCT upon return!).

I was thinking I wouldn't mind spending my life this way, working away from Malaysia. Too bad it was only for a week. Everything was perfect, and surreal. Almost unreal kinda lifestyle.

However, the 'perfect picture' was tainted by some things I saw. Bangkok boast of their world-class sky-trains and sky-bridges. But I saw so many poor people by the roadside and at the bridges. Many were selling stuffs, and many were also begging. What broke my heart was little children begging (like the Slumdog movie) like it's the only thing they were taught to do in their young lives. Many were begging with their parents. This reality troubled me. How could the parents let these little children with worlds of potential and lifetime of endless possibilities, waste everything away by living the life of beggars! Their voice speak of those being victimised, of pain, and hopelessness....